The Quick type: if you are seeking a unique gemstone or unique wedding present, Leibish & Co. has actually a robust stock of high-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run business has been functioning online since 1998 with an individual touch which has had acquired repeat business from around the world. Leibish & Co. allows you to purchase free stones or even to make use of its no-cost “Design a” device to carry the perfect bit of jewellery alive. With years of expertise and good workmanship under the strip, Leibish & Co. is on the verge of broadening their inventory to watches as well as other extras.
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When Leibish Polnauer established his first on line diamond company in 1998, it got almost the full time to upload an individual picture and description to his web site â but he had been a visionary who watched prospective within the fledgling world of ecommerce. “When he sees the possibility in an idea, he will probably try everything in his capacity to advance along with it,” stated Benji Margolese, Director of Content Marketing for Leibish & Co.
Leibish produced a fruitful, family-run procedure together with wife and children serving in management roles. They will have expanded a successful web business with offices situated across the world. Leibish & Co. is actually a leader in distinctive colored expensive diamonds and gemstones being difficult to get elsewhere. The expensive diamonds will also be conflict-free, which is a key point for a number of buyers.
“men and women arrived at united states because they find anything a tiny bit different, some thing more unique than the rest of us has,” Benji mentioned.
While Leibish & Co. provides high-quality conventional diamonds, the firm specializes in colourful, unique jewelry. Whenever asked why the business has these a higher client return price, Benji quickly pinpoints the main reason.
“It is a variety of exemplary products, great solution, and jewellery crafted on the greatest levels of perfection,” he said. “The jewellery we make is not your daily, mass-produced brand of product. Each piece is actually tailor-made to perfectly fit the diamond or gemstone picked because of the customer.”
A family group Affair With individual Service
Leibish & Co. is actually a true household company, with Leibish’s family playing crucial roles when you look at the business.
Leibish functions as creator and chairman in the business, while their spouse, Rosi, may be the business’ Activities management. Their oldest girl, Chavi, serves as top honors Jewelry Designer â in fact it is a massive obligation since custom jewelry makes up over 50% in the organization’s business, Benji stated.
Leibish’s oldest boy, Yossi, is the President of Leibish & Co. Another daughter, Shmulik, who’s a graduate regarding the Gemological Institute of The united states, is the fundamental Diamond Buyer for any business. “Shmulik is, in all honesty, certainly a lot of gifted tone diamond experts in a,” Benji said.
Leibish’s child Itzik could be the organizations COO and runs the nyc company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five children, is the businesses CFO.
“As one of the longtime members of the group, i will tell you that, though there is no relationship, they think about me personally, among others, section of their family,” Benji said. “we-all bring our personal expertise to the business, but come together to regularly expand the company.”
Customers are additionally handled like household at Leibish & Co., in which the company invests energy into personal service and sales. “have you ever managed one particular agent, including, that is the same individual you are going to usually cope with, no matter what you may be phoning or composing within,” Benji said. “do not believe in moving customers around to different divisions when they’ve a concern or certain problem they would like to handle.”
Customers Come From All Over the World
Leibish has actually some different types of clients: you can find customers, just who primarily shop through internet site, retailers, and those for the trade company, who generally look at the company’s major practices in New York, Israel, and Hong Kong.
Nearly all Leibish & Co.’s customers are through the united states of america. Its subsequent most widely used market is Canada, with the United Kingdom, Australian Continent, Hong-Kong, while the rest of Europe.
Consumers at every level of existence store at Leibish & Co., though most are between the centuries of 35 and 54, Benji said. In addition, the organization garners more or less 300,000 site check outs monthly â and helps to keep nearly all of its consumers finding its way back.
“with more than a 70% return buyer rating, we continue to be extremely famous companies within our niche,” he mentioned.
Colorful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. carries high-end jewellery, but preserves inventory versatility, especially for web consumers, Benji mentioned. The company carries countless loose diamonds and valuable gemstones, but their important goods are tailored precious jewelry projects.
“We keep big assortment of multicolor diamond and gem precious jewelry, which includes from the rarest hues previously viewed,” the guy mentioned. “the audience is acknowledged most readily useful by all of our bread-and-butter services and products â yellowish diamond and pink diamond engagement bands. However, we offer diamond jewelry of virtually every color, and precious gems â including sapphires, emeralds, and rubies. We offer jewelry constructed with colorless diamonds, too, but our knowledge is within the field of shade.”
For clients who’ve some thing in mind and need assist making it a real possibility, Leibish & Co. offers a “Design your own personal” precious jewelry instrument, which Benji stated is the most popular item.
“Obviously, while looking for a unique piece, people often wish certain rocks and setting designs they’ve currently fallen obsessed about,” the guy mentioned. The “Design your personal” tool allows consumers to create a bit using the material, establishing, and material regarding choice.
“It allows them to deliver their unique aspirations to life â with our expertise in craftsmanship,” Benji told all of us.
Add-ons & brand new Online Tools in Store for Leibish & Co.
since it seems toward the long run, Leibish & Co. is slowly shifting toward higher-ticket things and more item diversity. The company feels comfortable branching out over new products considering the determination and passion it applies to most appropriate the present creations.
“we’ve got spoken of introducing a variety of extras â like luxury watches, purses, and even pens,” Benji stated. “But we chose to wait until we initial perfected all of our primary distinctive line of product, that is expensive jewelry.”
Leibish & Co. is also researching ways to carry on refining its prominent site, as well. One of the ways it intends to boost its internet based experience is through exposing augmented truth features, that may give digital shoppers a lot more of an in-store knowledge.
As an organization having its origins in colorful diamonds and ecommerce, Leibish & Co. consistently innovate in a conventional business which views modification as the exclusion, maybe not the guideline.